Crumbl Cookie Gift Card — How to Buy, Send, Redeem & Check Balance
Whether you need a last-minute birthday gift, a heartfelt thank-you, or a way to treat someone who’s obsessed with Crumbl’s rotating weekly menu, a Crumbl Cookie gift card is one of the most genuinely useful gifts you can give. No guessing their favorite flavor. No overthinking the size. Just hand them the freedom to pick whatever’s in the pink box that week.
This guide covers everything: where to buy Crumbl gift cards (including retail deals at Costco and Kroger), how to send them digitally with a scheduled delivery date, how to redeem them in the app or in-store, how to check your balance, and what the official policies actually say about expiration, refunds, and lost cards.
What Is a Crumbl Cookie Gift Card?
A Crumbl Cookie gift card is a prepaid store credit card that can be used to purchase cookies, drinks, catering boxes, and other items at any participating Crumbl Cookies location across the United States, including Puerto Rico, or online through the Crumbl website and app.
Gift cards are available in flexible denominations, commonly ranging from $5 to $100 (or higher during promotions). The balance never expires, and Crumbl charges no fees of any kind for holding or using the card.
Crumbl was co-founded by cousins Jason McGowan (CEO) and Sawyer Hemsley (COO), who launched the first location in Logan, Utah in 2017. Today, Crumbl operates hundreds of locations nationwide and rotates its menu weekly — 6 classic cookies plus 4 new flavors every week — which is a big part of why the gift card experience feels different from a standard chain restaurant card. There’s always something new to discover.
Digital vs. Physical Crumbl Gift Card — What’s the Difference?
Both types carry the same value and have no expiration date, but they work a little differently:
| Feature | Digital (eGift Card) | Physical Gift Card |
|---|---|---|
| How you get it | Delivered by email or SMS | Purchased in-store or mailed (Costco) |
| Where to buy | Crumbl app, crumblcookies.com | Any Crumbl store, Costco, Kroger |
| Scheduling | Yes — set a future delivery date | Not applicable |
| Personalized message | Yes | Not natively |
| In-store redemption | Requires the Crumbl app | Swipe or scan QR code at register |
| Online redemption | Enter number + PIN at checkout | Enter number + PIN at checkout |
| Can it get lost? | No (stored in email/app) | Yes — treat like cash |
One important nuance most sites miss: According to Crumbl’s official terms, eGift cards require the Crumbl app to make purchases at participating in-store locations. If the recipient doesn’t have the app, they’ll need to download it before redeeming a digital card in person. Physical cards don’t have this requirement.
Check current Crumbl cookie prices to see how much value to load on your gift card.
What Can You Buy with a Crumbl Gift Card?
Crumbl gift cards work for essentially everything on the menu:
- Individual cookies (classic and rotating weekly flavors)
- Cookie boxes (4-packs, 6-packs, 12-packs, party boxes)
- Drinks (dirty sodas at select locations)
- Catering orders
- Merchandise (where available)
What you can’t use them for: purchasing additional gift cards, third-party delivery orders (DoorDash, Uber Eats), or cash redemption (except where required by law).
Where Can You Buy a Crumbl Cookie Gift Card?
How to Buy a Crumbl Gift Card Online or in the App
The easiest way to buy a Crumbl eGift card is directly through Crumbl’s official channels:
- Go to crumblcookies.com/gifting/giftcards or open the Crumbl mobile app
- Select “Gift Cards”
- Choose a denomination ($10, $25, $50, $100, or a custom amount)
- Enter the recipient’s name and email address
- Add a personal message (optional)
- Choose delivery — send immediately or schedule for a specific date
- Complete checkout
The recipient gets an email with their digital card and redemption instructions within minutes.
Which Retail Stores Sell Crumbl Gift Cards? (Target, Kroger, Costco)
Kroger: Crumbl gift cards are available at Kroger grocery stores in values ranging from $5 to $500. They’re sold through Kroger’s gift card section (physical cards). If you’re a Kroger Plus member, periodically check for gift card promotions that offer fuel points.
Costco: This is where Crumbl gift cards become genuinely good value. Costco periodically sells bundles of four $25 Crumbl gift cards ($100 total) at a discounted price — historically around $79.99, and sometimes as low as $49.97 during special promotions. Availability varies by warehouse location and season, so it’s worth checking the Costco app under Warehouse Tools or visiting in person. Online orders are sometimes available through Costco Business Delivery for the same bundle.
Target: Target has sold Crumbl gift cards through its gift card section. Availability varies by store; check Target’s website or use the in-store gift card finder.
Sam’s Club: Some customers have reported seeing Crumbl cards at Sam’s Club, though availability is inconsistent across locations.
In-Store at Crumbl: Every Crumbl bakery location sells physical gift cards at the register. You can load any amount at checkout — and grab yourself a cookie while you’re there.
Is It Safe to Buy Crumbl Gift Cards on Amazon or Third-Party Sites?
Proceed carefully. While some third-party sellers list Crumbl gift cards on Amazon or resale marketplaces, Crumbl’s official terms explicitly warn against checking balances on any non-Crumbl platform, noting these are likely scams that can result in gift card theft or personal information exposure.
The safest places to buy are Crumbl’s own website, the Crumbl app, official in-store locations, Costco, Kroger, and Target. If you do purchase from a third-party retailer, verify it’s an authorized seller before completing the transaction.
How Do You Send a Crumbl Gift Card Digitally?
Sending a digital Crumbl gift card is genuinely one of the most convenient gifting options available — there’s no shipping, no wrapping, and it arrives in minutes.
Here’s the process from start to finish:
- Visit crumblcookies.com or open the Crumbl app
- Go to the Gift Cards section under “Gifting.”
- Select your amount
- Enter the recipient’s name and email
- Add a personal message
- Choose your delivery date (now or a future date)
- Pay and confirm
The recipient receives an email with their unique gift card number, PIN, and instructions for redeeming it in-store (via the app) or online.
How to Schedule a Crumbl eGift Card for a Specific Date
During the checkout process, after entering the recipient’s details, you’ll see an option to select a delivery date. You can schedule up to several weeks in advance — perfect for birthdays, anniversaries, holidays, or any time you want the gift to land on exactly the right day.
The card delivers at the scheduled time automatically. No action needed on your part after checkout.
Can You Add a Personal Message to a Crumbl Gift Card?
Yes. When buying a digital gift card through Crumbl’s website or app, there’s a message field during checkout where you can write a short personal note. It’s included in the delivery email that the recipient receives along with the gift card details.
Physical cards purchased in-store don’t have a built-in message field, but you can pair them with a handwritten note or greeting card for a more personal touch.
How Do You Redeem a Crumbl Gift Card?
How to Add a Crumbl Gift Card to the App (Step-by-Step)
Adding your gift card to the Crumbl app saves your balance and makes checkout faster — no need to dig for the card number each time.
- Open the Crumbl app on your phone
- Tap Account in the bottom navigation
- Select Gift Cards
- Tap Add Gift Card
- Enter the gift card number and PIN (found on the card or in the email)
- Tap Add to Account
Your balance is now saved. When you check out in the app, it automatically applies your gift card balance first. If your order total exceeds the remaining balance, you’ll be prompted to pay the difference with a credit card, Apple Pay, or another payment method.
How to Use a Crumbl Gift Card In-Store
For a physical card: Hand it to the cashier at checkout. They’ll scan or swipe it and apply the balance to your order.
For a digital card: Open the Crumbl app, navigate to your gift card, and present the QR code to the cashier. They’ll scan it directly from your screen.
Remember: per Crumbl’s official terms, eGift cards specifically require the app for in-store use. If you have a digital card and don’t want to use the app, you can also use the card number and PIN on the Crumbl website for online orders instead.
How to Apply a Crumbl Gift Card at Online Checkout
- Visit crumblcookies.com and add your items to the cart
- Proceed to checkout
- On the payment screen, look for the “Add Gift Card / Promo Code” field
- Enter your gift card number and PIN
- Click Apply — the balance is credited to your order total automatically
If your gift card doesn’t cover the full order, you’ll pay the remaining balance with another payment method. You can also use multiple gift cards on a single order (see FAQ below).
How Do You Check Your Crumbl Gift Card Balance?
Check Balance Online or in the Crumbl App
Online: Visit crumblcookies.com/giftcard-balance, enter your 16-digit card number and PIN (printed on the back of a physical card or included in your digital gift card email), and your current balance appears immediately.
In the Crumbl app: Open the app → Account → Gift Cards. If the card is saved to your account, your balance displays on the gift card screen.
In-store: Any Crumbl team member can check your balance at the register by scanning or swiping your card.
Important: Never use third-party sites to check your Crumbl gift card balance. Crumbl has explicitly warned that these sites are likely scams. Always use the official website or app.
Why Is My Crumbl Gift Card Balance Not Showing? (Troubleshooting)
A few common reasons a balance might not display correctly:
The card hasn’t been activated yet. Physical cards purchased at third-party retailers (Costco, Kroger) need to be activated at the point of sale. If you think it wasn’t activated properly, contact the retailer where you bought it.
There’s a processing delay. Crumbl’s official terms note that balance adjustments are usually immediate but can occasionally be delayed. Wait a few minutes and try again.
You’re entering the wrong number or PIN. Double-check both — the card number is typically 16 digits and the PIN is printed separately on the back of the card or in the email.
You’re using a third-party balance-check site. These aren’t connected to Crumbl’s systems and may show inaccurate information. Always use crumblcookies.com or the official app.
The card was compromised. If you purchased from an unauthorized reseller and the balance shows $0 despite being a new card, the card may have been tampered with. Contact Crumbl support immediately.
Crumbl Gift Card Rules and Policies
Do Crumbl Gift Cards Expire?
No. Crumbl gift card balances never expire, and Crumbl charges no dormancy fees or service fees of any kind. You can sit on a partially used gift card for years, and every cent will still be there.
This is also true for cards purchased at Costco, Kroger, or any authorized retailer — the no-expiration policy applies regardless of where you bought it.
Are Crumbl Gift Cards Refundable?
Generally, no. Per Crumbl’s official terms, gift cards are not refundable or redeemable for cash (unless required by state law). Once purchased, the transaction is final.
The one exception: some authorized third-party retailers (like Costco) may have their own return policies for gift cards purchased in their store. Since Costco marks these as non-refundable items, you should assume you can’t return them. Check the retailer’s policy before buying if you have any concerns.
Gift cards cannot be used to purchase additional gift cards, and card balances cannot be transferred to other gift cards.
What Happens If a Crumbl Gift Card Is Lost or Stolen?
Crumbl’s official position is clear: treat your gift card like cash. The company is not responsible for lost, stolen, damaged, or destroyed cards. Unauthorized transactions are the cardholder’s responsibility.
That said, if you have the original card number and PIN (saved in your email for a digital card, or recorded separately for a physical card), contacting Crumbl customer support may be worth attempting — especially if you can show a purchase receipt. There’s no guarantee of recovery, but having documentation of the original purchase helps.
Best practice: Add any physical gift card to your Crumbl app account as soon as you receive it. This way, your balance is tied to your account and easier to track.
Crumbl Gift Cards for Corporate or Bulk Orders
How to Order Crumbl Gift Cards in Bulk
For corporate gifting, client appreciation, or large-scale event prizes, there are a few avenues:
Costco Business Delivery: The four-card $100 bundle is available through Costco Business Center for qualifying members, with 2-day delivery. This works well for orders of a few hundred dollars in gift card value.
In-store: You can purchase multiple cards directly at any Crumbl location. For very large orders, calling ahead to your local store is advisable.
Crumbl’s gifting page: The crumblcookies.com/gifting section is the starting point for larger or custom digital gift card orders. For high-volume corporate needs, it’s worth reaching out to Crumbl’s corporate team through their website’s contact form.
Best Ways to Use Crumbl Gift Cards for Employee Rewards
Crumbl gift cards work exceptionally well as employee recognition tools because they’re personal, flexible, and genuinely exciting to receive. A few practical use cases:
- Employee of the month rewards: A $25–$50 gift card is a meaningful thank-you that doesn’t feel generic
- Team milestone celebrations: Buy a batch at Costco for value, distribute to the whole team
- Holiday gifts: Easy to send digitally across distributed teams with scheduled delivery on Christmas morning
- Client appreciation: Pair a digital card with a personalized message for a warm, low-overhead touch
- Contest prizes: Works well for sales competitions, internal challenges, or wellness initiatives
Digital delivery makes corporate distribution simple — no physical logistics, no mailing addresses needed.
Frequently Asked Questions
Can I use a Crumbl gift card on DoorDash or Uber Eats?
No. Crumbl gift cards cannot be used to pay for third-party delivery orders through platforms like DoorDash or Uber Eats. The cards are only valid for purchases made directly through Crumbl — in-store, on the Crumbl website, or via the Crumbl app.
How do I add a gift card to the Crumbl app?
Open the Crumbl app → tap Account → select Gift Cards → tap Add Gift Card → enter your card number and PIN → tap Add to Account. Your balance will be stored and applied automatically at checkout.
Can you use multiple Crumbl gift cards on one order?
Yes, you can apply multiple gift cards to a single order. At online checkout, use the gift card field to enter each card number and PIN separately. In-store, ask the cashier to apply multiple cards before completing the transaction.
Can I reload a Crumbl gift card?
No. Crumbl gift cards are not reloadable. Once your balance reaches zero, you’ll need to purchase a new card. The upside: there’s no expiration date on existing balances, so there’s no rush to use up a partially loaded card.
Are there free Crumbl gift cards — or are they scams?
Almost certainly scams. Promotions advertising free Crumbl gift cards in exchange for surveys, account sign-ups, or personal information are not affiliated with Crumbl and are designed to collect your data or install malware. Crumbl does run legitimate promotions through its own app and social channels, but these are always announced through official Crumbl accounts. When in doubt, go directly to crumblcookies.com.
Does Crumbl offer gift card deals at Costco?
Yes — and it’s the best deal available. Costco periodically sells bundles of four $25 Crumbl gift cards (a $100 total value) at a discount — historically $79.99, sometimes lower during promotions. Availability is seasonal and varies by warehouse. Check the Costco app under Warehouse Tools, or look in your local store’s gift card aisle. Online availability through Costco Business Delivery is also sometimes offered for the same bundle.
